Business Administrative Procedures (BS 149)

Term: 2018-2019 Academic Year Spring Semester

Faculty

Paul WernerShow MyInfo popup for Paul Werner

pwerner@kbocc.edu

Schedule

Tue-Thu, 9:00 AM - 10:50 AM (1/7/2019 - 4/26/2019) Location: MAIN EAST 112E

Description

Includes administrative and general business procedures for the office. Topics include efficient procedures for managing appointments, telephone calls, records processing and customer service.